FAQ

No, FrontPay is a website only, we do not have a mobile app. (Note: if you search FrontPay in the App Store or GooglePlay, you will see an app for a utility company out of a different country. That is not us!)

You must receive a qualifying direct deposit in a Linked Account. A qualifying direct deposit is a recurring electronic deposit of wages from an employer or government benefits of at least $400 that you have received into your Linked Account at least three (3) times.

Please note:

ATM deposits, paper checks, cash transfers, or paychecks with irregular pay schedules do not qualify at this time.

Approval of your request is not guaranteed.

Yes, cancel anytime by e-mailing support or by clicking subscription settings in your account portal and selecting cancel.

We strive to approve applications promptly, however, it may take up to 12 hours to receive a decision. Typically, you will hear back within a few hours via email.

At this time, one (1) cash advance at a time is allowed. If you currently have a cash advance in your account we cannot approve or send another until the current cash advance has been paid. We may require a waiting period of four (4) days following a completed transaction.

If you select optional express funding for a $4.99 fee and your bank is eligible, transfers can be almost instant (within 30 minutes). If you select free funding, funds are typically available within 12 hours of approval, but may take up to 1-3 days.

FrontPay offers cash advances up to $100. Typical advances range from $15-$100. First time or infrequent users are typically eligible for $15-$40, if approved. Higher advance amounts may be available for subsequent advances based on regular use of the product.

FrontPay is compatible with most banks. If you are unable to connect your account reach out to support.

Yes, FrontPay needs your financial information to transfer money, review your cash flow, and verify that you are not a robot.